Mike Taber – If you are honest and do the right thing even

If you are honest and do the right thing, even if something negative happens, people will treat you gently. At the same time, you must be sensitive to people on the other hand, for example, make sure that automatic mail does not look like spam, otherwise it is likely to end up in your unwanted mailbox. One of the things you can do to provide good customer service is listen to your customers and understand what’s important to them. Experience has taught us that it is important to ask during registration if the applicant has food restrictions or special requests, and now we can answer those requests and make sure everyone has food. Wishing to say “our product is not right for you” and being honest, even if it means not selling, is the right thing to do. Making a public apology, acknowledging what happened and learning from your mistakes can tell a lot about your business not only to this person, but to other people as well. Mike Taber is an entrepreneur, software engineer and podcastor who develops software solutions for joint ventures and helps those who start a new business through public support and education. Some people will still want the product, even if you try to talk them out of it, but at least they won’t feel that you lied to them to make a sale. Join thousands of colleagues and get the latest information on reputation management, branding, search engine optimization, customer service and more. He was born on another project, the Academy of Microentrepreneurs, and is also associated with the podcast that I present to Robert Walling called “Startups for the Others” as well as the Microconf events that we hold annually in the United States and Europe. Bluetick. io is a tool for tracking and automating email. Sellers use it primarily to track invoices or sometimes to track grant applications or to organize events. Foundercafe is an online community that allows self-financed entrepreneurs to learn about different aspects of business and small business organization. Focusing on what is important to everyone is an important aspect of customer experience. However, in most cases it is best to let the whole conversation go public and show that you can take responsibility for your mistakes and do your best to correct them. You can automate almost everything, but you still need to pay attention to details and determine whether it makes sense to go 100% or 80% and fill in the basic details to make it more relevant for your audience.