If you are looking for inspiration for your corporate culture or are working to define your own, read what these companies are doing to make their employees and customers a positive experience. Google’s corporate culture reflects how to satisfy customers by satisfying employees. Zappos values its employees’ ideas and supports a culture that fosters intelligent leadership and a positive work environment. Did you hear the story of the Zappos employee who spent 10 hours on the phone with a customer? This is the result of the culture Zappos created for “his” company. Zappos has a unique corporate culture based on trust, personality and customer orientation. Netflix is another company where cultural immersion starts from the application process – candidates who have good empathy and a good history of teamwork. Amazon’s corporate culture is focused on providing an excellent customer experience. From the interview process to daily functions, the company addresses people who are governed by the same spirit and the same customer experience. The greatest benefits of investing in a company are employee retention and customer satisfaction. In addition, this approach attracts potential employees who are part of the company’s brand and who want to provide the best possible service to customers. A unique feature of Google’s culture is the Googler to Googler program. This program emphasizes team development and collaboration; googlers have the opportunity to train each other to develop their skills, from yoga to team management. They describe how the company’s beliefs are reflected in the experience of employees and customers. Offering employees unlimited vacations is one of the ways Netflix not only promotes flexible work schedules, but also expects unique benefits to be respected. The company follows a policy of honesty towards its employees and customers and encourages them to do the same.
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