Personalized – Chatbots work hand in hand with our

Chatbots work hand in hand with our sales team to provide excellent personalized shopping, which also helps us to identify visitors who can be good customers. We have brought these robots to the main pages of the site and have been able to increase the efficiency of our sales team by 80% – an indicator of the success of planned meetings, divided by the total number of chats held. In the course of conversations with our sales team, we found that 15% of the questions asked in the chat room on the site were related to technical support. If you didn’t need technical support, we sent your questions about HubSpot capabilities and prices to our sales team. Why not let them use HubSpot CRM for free? So you can start using our free tools or discuss opportunities and prices for advanced tools with our sales team. By adding chat bots to your site, visitors can instantly and easily find what they’re looking for and connect to your team. By understanding the problems of our visitors and setting up the chat room on the site, you can create a better perspective and improve the quality of customer service. As a result, fewer cats came to our sales department, but we saw the same number of meetings reserved to continue talking about sales after the interview. So do it! The HubSpot Conversations tool allows you to customize your chat actions according to specific lists based on CRM data, which also allows you to create a personalized experience. We thought it was the best experience for each audience because it offers contextual opportunities based on the relationship with HubSpot. And it was much better because it was easier for our customers to access technical support. About 70% of our target audience are visitors and potential customers, compared to 30% who are users and customers.