New Transformative Product – Answering incoming calls

Answering incoming calls quickly should be a key metric, but of the 23% of interlocutors who are actually answered, nearly 60% don’t get the first call before the week is up. The solution: a new and more flexible implementation option: software playbooks flexibly adapt to the unique needs of your company and your industry. How does remote reconnaissance work? By definition, working remotely means that prospects, not just salespeople, are widely dispersed, making it even harder to reach people. For example, if your contact tends to respond to emails, even if they’ve never sent a message before, a dynamic reading rule automatically adjusts to focus on emails, thereby ensuring continued engagement. Salespeople in the field don’t have time to search for the tools and features they need to connect with customers. With shared records, you can automatically assign playbooks to personal or shared assets, with all team members having access to them and urgent tasks automatically transferred from one representative to another. XANT Intelligence uses data to predict outcomes and recommend events for each number and customer. Many of these are a closing conveyor belt but don’t materialize: reps don’t prioritize, or a rep is late, they may get lost during the influx, or it could be that because of the ownership rule, when a rep is out of the office, the rest of the team is stuck. Scenarios recommend individuals, provide their contact information, and list their role on the purchasing committee. Vendors lose revenue if they don’t contact prospects quickly enough. Track incoming and outgoing calls, cases handled, emails sent, calls made, call times, contacts needed, etc. and compare to your peers. Problem: Solid contacts get lost and then a sale follows. Most salespeople don’t connect with all prospects and probably don’t know who they are, which leads to lost sales. Countries treat sales differently, with some prohibiting cold calling at certain times or times of year.