Reputation X Score takes into account all the factors that affect your reputation, online rankings, company mentions, social engagement and more to calculate a 360-degree view of your brand’s effectiveness. To draw meaningful conclusions from the data, Reputation X Score summarizes the factors that have had the most impact lately-in short, easily digestible bite-sized chunks. This eliminates the need to sift through tons of data and allows you to focus on current strengths and weaknesses. Most business performance tools simply provide data and summarize it, but Reputation X Score is not like most tools. Recommendations – such as responding to 10 additional customer reviews or submitting a consultation request for 14 additional reviews – are tailored to your business and are based on real-time measurements of your brand’s performance across all elements of your score. In addition, Reputation Score X predicts the numerical impact of each recommended action on your score, so you can prioritize your next steps and make sure you complete the most effective tasks first. Has your score decreased because of your low response rate to recall? Was last week’s increase due to an influx of positive feedback? Reputation Score X can help you answer these and other questions. And here’s the best news: Reputation Score X has been added as a new standard component of the Reputation.com platform and is available to existing customers at no additional cost. Knowing your current performance is an important first step and opens the door to more in-depth analysis of specific factors affecting your score. The Reputation X Score shows you where you are and how you’re doing, and provides guidance on how to move forward. It lets you know which factors have had the biggest impact on your score, and takes a detailed look at each element to understand your performance over time. In addition to evaluating your brand, it also calculates reputation for each of your company’s sites. It’s like a personal coach for your business, showing you where you are today, how you got there and what you need to do now to improve, with an easy-to-understand score. That’s where X reputation scores really shine. Not with X reputation ratings. But with so much customer feedback data, it can be very difficult to boil it down to a simple performance score. Reputation takes on a whole new look. Learn how feedback drives business.
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