Nissan ’ – Nissan’s average reputation rating is 663 and

Nissan’s average reputation rating is 663 and its average facility rating is 4.38. However, Nissan dealers have conducted an average of 353 online ratings per dealer over the past 12 months, and their response rate to negative feedback has been impressive, at 55%. Improving and maintaining reputation requires obtaining online ratings, responding to negative feedback and carefully monitoring the accuracy of online business records. Lexus has the highest total number of calls with 672, and its distributors have an average score of 4.49 out of 5 stars. Here are three automobile brands that are winning in online reputation management and one with opportunities for improvement. Our results show that car manufacturers and dealers take reputation management seriously and are working to create an exceptional customer experience. Lexus has the highest average reputation score among car brands. Of course, some car brands outperform others in terms of reputation management in the automotive industry. Reputation.com 2019 Automotive Reputation Report has some surprises for automobile reputation management. Automotive reputation management has evolved significantly from the days when car dealerships were considered intrusive and dishonest. Join thousands of your colleagues and get the latest information on reputation management, branding, search engine optimization, customer satisfaction and more. This may have already been the case, but the automotive industry is actually the leader in reputation. com in the ranking of industries by reputation. Ensuring the accuracy of online business lists can have a measurable positive impact on reputation. Acura ranks among the top three in terms of reputation rating, with an average rating of 654, and a quick, professional and courteous response to negative comments can have a big impact on reputation. Want to know more about the topic? Download our 2019 Automotive Reputation Assessment Report.