Work | Inside – In response to the lack of data and sales

In response to the lack of data and sales managers’ desire to collect data on best practices, Raanani founded the Chorus. ai. Along with other similar companies, they have entered the conversational intelligence market. If you have Conversational Intelligence software you can get valuable information from your sales calls and use it to improve your practices. First, conversational intelligence is essentially about capturing and analyzing sales force communications with customers and prospects. Find out what conversational intelligence is and why you need it for your business as we speak with Roy Raanani, CEO of Chorus. ai. Read on for more information. Conversational intelligence activities include listening to videoconferences and capturing calls on sales platforms. This data helps them understand what is happening on a large scale so that their salespeople can win more orders. That’s why they decided to build a platform that makes it easier for companies to access their sales call data. Before we started Chorus.ai, there was no data on the black box that tracks daily sales calls. We asked Raanani for advice that he could give to companies that explore this market or those that are engaged in conversation intelligence training. Instead, they are now taking the time to examine what works and share best practices to learn from people who are doing a really good job in the sales process. That’s why Raanani and his co-founders have decided to help companies realize that their conversations with their employees and customers are a win-win situation. Definition of conversational intelligence: Conversational intelligence is essentially data collected and analyzed from verbal conversations. Conversational intelligence is a critical factor for sales teams. Raanani went so far as to say that social evidence is increasingly important, especially in the world of sales. Raanani worked as a distance sales representative and found it difficult to improve his work. It is also important that his product and marketing teams have access to the information that salespeople receive daily from customers.