Anthony Gaskell, General Manager of Reputation.com for Europe, Middle East and Africa, recently met with Alastair Greener of Business Reporter to discuss the importance of online reputation management for multi-site brands. The good news is that commenting, analyzing and processing will have the opposite effect, increasing online reputation and financial results. Reputation.com provides companies with tools to ensure that they work with their customers across all channels and to monitor feedback and evaluations so that they can take appropriate action. But how do you create a business? Where, in this vast sea of information, is a company committed to achieving the best results? Online reputation management is discussed here. Ultimately, the fact that so much feedback and reputation data is available online is a strong and positive phenomenon. The opposite is also true: companies that ignore reputation and feedback suffer financially and through reputation. In an online world with a lot of customer feedback, it can be tempting for companies to put their heads in the metaphorical arena and ignore everything. Join thousands of colleagues and get the latest information on reputation management, branding, search engine optimization, customer satisfaction and more. The amount of customer feedback across multiple online and offline channels is an opportunity and a challenge. Learn how to understand and manage it to improve your online reputation. Plus, reputation.com compared to industry averages and world-class companies in all sectors. Companies that take these steps not only improve their reputation, but also their financial health. Standardized evaluation systems such as reputation. The Com Reputation Score provides an easy to digest view of the health of your company’s reputation. The company’s reputation has always been important, but perhaps even more important than in 2019: you need a set of tools to process all customer feedback data.
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